{"sections":[{"image":"\/landing\/images\/dashboard-helpdesk.png","title":"Make your working process easier with <span>HelpDesk<\/span>","buttons":[{"link":"\/login","text":"Login HelpDesk","new_tab":"0"},{"link":"\/ticket\/open","text":"Submit ticket","new_tab":"0"}],"details":"It's much easier now to create, assign, manage and resolve tickets with HelpDesk. You just need to host this web application on any hosting server of your choice and use it.","enable_ticket_section":""},{"tagline":"Process","title":"HelpDesk Process","details":"An example process about how HelpDesk work like.\n\n","features":[{"icon":"ticket","title":"Submit A ticket","details":"You can submit ticket from this home page or dashboard after login. If you don't have login access you can create account from this <a href='\/ticket\/open'>link."},{"icon":"chat","title":"Instant talk with agent","details":"You can discuss with agent directly through `let's talk` button, if your ticket is being delay to get respond."},{"icon":"email","title":"Track progress with email","details":"You will get email progress when change ticket status or you can comment and discuss with agent for a particular ticket discussion."},{"icon":"tick","title":"Done and Close the ticket","details":"After making done a ticket agent will close the ticket though status, you may get notify when close."}]},{"enable_ticket_section":"1","login_require_create_ticket":"0"}]}